Monday, October 24, 2005

Impolite by default?


Annoying woman. It disturbes me so when people are impolite. Even more so when it is someone that ought to be slightly service minded, like store staff etc. And even more so when it is the owner of the store I go into, and he/she doesn't even have the decency so be polite. Or even neutral. But chooses to be impolite, despite the obvious fact that I am contributing to her income, and to a presumably general good feeling about being able to run a company on her own. The 'annoying woman' I refer to initially is the owner of the handcraft store 'Sländan' in Lund, where I sometimes go to buy knitting yarn. This woman is never bothered with any nicety, not seeming the least interested in helping you finding what you need. When you finally are able to get her attention, she seems to be in a hurry to something else, not really committed, rather just shortly telling you what to get. Without trying to listen to, or understand your questions. I say, you get the general feeling that you are bothering her by just entering the store. Everytime I've been there, I think to myself "I don't want to shop here again". And it bothers me to realise that my options are few other. Stores selling finer yarns are thin on the ground here. I do buy some yarn online, but there are disadvantages to online yarn shopping. Then you have to know more in detail what you want, since it is hard to perceive hues in those online pictures. Moreover, it is not possible to appreciate the texture of the fabric from looking at a photo of a small portion of it. So I always seem to wind up going back to that woman's store again, despite any inner conversations upon previously leaving the store.

You sometimes hear people say 'I couldn't be bothered by being nice, so I might have come of impolite". Does this mean that the human default state is 'annoyingly impolite', and if you want to be polite (or even neutral), you have to make an effort? I hope not. I hope people just mean then that they were so hungry, stressed or tired that they couldn't be bothered being nice (and the tiredness/stress/hungriness was what gave rise to the subsequent impoliteness). Or is being polite a very complicated talent you have to learn throughout life, by developing a general understanding complex human feelings. But she ought to have caught on by now, don't you think? I am not an expert in determining ages of others, but she is at least 45. Why start a store if you don't intend to be polite/service minded? Why not sleep if your tired? Why not relax/sell your store if it stresses you out? Why not go for lunch if your hungry?

And why contribute to the maintenance of stores with such impolite clerks by shopping there?

Now, the trick is to knit. Despite a very active presence of cute cat. He loves the way the knits move, and attempt catching them. When succeding he pulls all the stitches off the knitting needle, over and over. He also love the way the thread slides across my legs, and how the ball of yarn rolls around. Resulting in cute cat biting the thread, or by lying down holding the ball of yarn with his front paws, chewing on it, and kicking hard with the rear paws (claws out). But how do you dicipline something that cute? It will be interesting to see if the this yarn project ever turns into something else than cat entertainment.

4 Comments:

At 03:39 , Anonymous Anonymous said...

We mortals are eccentric. Most of the time we are in denial. I think you’re correct to an extent when you say that we are basically very annoyingly impolite.
We have been tamed to behave the way we do. Education is just a fancy word for it. Remember when they taught us Moral Science/Etiquette in school? As we grow, it just blends into our lives. And when people appreciate us (coz of our good behavior, kind soul etc.)...it puts us into momentum. It’s a self-fulfilling cycle.
This lady you talk about seems to have realized that it’s all superficial anyway. Or maybe she’s lost someone/something and is hurting so bad that she doesn’t feel the need to make an impression on anyone. It happens. What’s the point in making others feel wanted, safe, secure and interesting if your own world has crumbled down?
Again, I don’t know this lady…but I believe in giving everyone benefit of doubt. I can understand how frustrating it must be for you…we are meant to enjoy certain privileges as customers...but maybe this ladies attitude makes her a bad salesperson...not necessarily a bad person.

P.S. if reading my comments starts to annoy you...and you think of me as a freeloader....just ask me to shut up. i'll understand!! :-)

PSLD.

 
At 09:51 , Blogger Sister Sweden said...

For PSLD:
Your comments are not at all annoying me, it is nice to read. I have visited this woman's store as of four years ago. She has always behaved like this, but of course you are right, in this individual case she might of course have some reason for behaving this way. The post was more a general expression for how bad store clerks/service people behave in general in Sweden. There are of course more that behave nicely and friendly, but there are just too many too uninterested in selling their products. You don't feel welcome in their stores, more as I said like you are bothering them. It just does not feel right to spend your assets in their store, which ought to be very contraproductive for the store clerks, and something they should strive hard to avoid. But of course, they are nothing but people, like you and me. I think it just bothers me in general to spend money, and when the store clerk won't help me out to make me feel good about what I buy, and make sure I get the right thing, it just bothers me even more.

And I agree that giving someone a forced smile is very superficial for yourself, but it very much isn't so for the one receiving the smile (unless it is too apparent that it is a forced smile). It makes me so happy when someone smiles at me, really happy. It does not feel superficial or unreal to me (even if it might be in some cases). I love when people smile at me, and I love to smile at people. Am I a superficial sucker, well so be it!

 
At 15:15 , Blogger Freeway Hippie said...

i just thought you might find it entertaining to take a peek into my world!
PSLD.
http://bittergenius.blogspot.com/

 
At 22:08 , Blogger Sister Sweden said...

Yes! I did and it was certainly entertaining. I will keep on doing it, and thanks for letting me in.

 

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